The first thing to do is restart your phone and turn on Airplane Mode on for 30 seconds before turning it off. If service is spotty or you’re repeatedly unable to connect to your network, here’s how to handle it. If you often change your appearance, consider adding an alternate appearance to Face ID. Go to Settings > Face ID & Passcode >Set Up an Alternate Appearance. Make sure there’s no dirt, dust, or debris blocking the iPhone’s TrueDepth camera. Try bringing the iPhone 11 closer to your face or position it more at face level. Then, make sure that Face ID is set up on your phone and that all of the features you’re trying to use Face ID with are enabled. If you’re having issues using your face to unlock your phone, make sure you’re looking directly at the screen and that the room is light enough so that the camera can detect your face. Make sure your iPhone 11 is running the latest version of iOS 14 or iOS 15.
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